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Scroll through our FAQ.
If you still can't find the answer you're looking for, drop us an email and we'll get back to you!
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What is PaySafe and how does it work?PaySafe is a secure payment platform that uses an escrow-based system to protect both buyers and sellers. Payments are held in escrow and only released when both parties agree that milestones have been successfully completed.
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Who can use PaySafe?PaySafe is ideal for Individuals, Businesses and Freelancers looking to manage payments securely and transparently. It’s perfect for scenarios where trust and accountability are essential.
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Is PaySafe secure?Yes, security is our top priority. We use advanced encryption, secure authentication, and strict fraud prevention protocols to protect your transactions and personal information. We are Registered will all the required Regulatory Boards and Associations.
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How much does it cost to use PaySafe?We charge a flat fee of R50 per transaction, with no hidden fees. This ensures you have access to a secure payment system at an affordable rate.
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What are milestones and how do they work?Milestones are predefined steps or deliverables within a transaction. Funds are released only after final milestone is completed, giving users control and transparency throughout the process.
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Can I customize my milestones and payment terms?Yes, PaySafe allows you to tailor milestones to suit your agreement needs. This flexibility ensures both parties are aligned throughout the process. Tailored Milestone Transactions are part of the Commercial Transaction Section.
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How do I track the status of my transactions?PaySafe provides real-time updates and notifications for every transaction. You can track the progress of your payments and milestones from your dashboard.
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What happens if there’s a dispute?In the event of a dispute, PaySafe provides tools to help both parties resolve the issue efficiently. Funds remain in escrow until the dispute is resolved, ensuring fair outcomes.
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What payment methods does PaySafe support?PaySafe supports secure EFT payments to keep costs low. This streamlined approach ensures fast, reliable transactions, helping us provide affordable service at just R50 per transaction.
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How do I get started with PaySafe?Simply sign up on our platform, set up your profile, and start creating transactions. You can invite the other party, define your milestones, and initiate payments in just a few clicks.
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